Frequently Asked Questions

Everything you need to know about your next tech upgrade.

What kind of warranty comes with my electronic devices?

All hardware purchased from Machines includes a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.

How long does shipping take for high-value electronics?

We offer insured express shipping on all orders. Typically, your device will arrive within 3-5 business days depending on your location.

What is your return policy if I am not satisfied?

We offer a 14-day return window for all electronics, provided the item is in its original, unopened packaging with all seals intact.

Do you offer technical support for setup?

Yes, our 'Tech Experts' team is available via live chat and email to assist you with initial setup and troubleshooting for any device purchased from our store.

Are the products sold on Machines brand new or refurbished?

Unless explicitly labeled as 'Certified Refurbished' in the product title, all items sold on Machines are 100% brand new and factory-sealed.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for eligible high-ticket items.